Please Note: Our site will be undergoing scheduled maintenance starting on 8/15 at 8pm CT, and may experience intermittent connection difficulties until 8/16 at 4am CT. We apologize for any inconvenience, and thank you for your understanding.

 

Shipping & Returns

Shipping

Orders placed after 2:00 p.m. CST will not be processed until the following business day. Please allot 2 business days before your actual event to allow for any delays. Business hours are Monday – Friday from 8:00 AM – 5:00 PM CST.

*Note: In-hand date applicable for business days (Monday - Friday only).

 

Returns

We stand behind the quality of all our products. If a product fails to meet your expectations, return the product and we will refund, exchange or replace it. We guarantee 100% satisfaction!
If any item should arrive damaged, please contact customer service at hoganlovells@groupii.com.