Quarterly Data Center Maintenance: The Weekend of 11/20 IMS System Users, There will be data center maintenance at both our Phoenix and Atlanta locations from Saturday 11/20 at 8pm CT until Sunday 11/21, 4am CT. During this time frame, there will be intermittent connectivity issues impacting internal and consumer facing websites, JDE, and the voice systems in Morton Grove and Toronto.

Shipping & Returns

Shipping

Orders placed after 2:00 p.m. CST will not be processed until the following business day. Please allot 2 business days before your actual event to allow for any delays. Business hours are Monday – Friday from 8:00 AM – 5:00 PM CST.

*Note: In-hand date applicable for business days (Monday - Friday only).

 

Returns

We stand behind the quality of all our products. If a product fails to meet your expectations, return the product and we will refund, exchange or replace it. We guarantee 100% satisfaction!
If any item should arrive damaged, please contact customer service at hoganlovells@imsretail.com.